[How To] Activate, Deactivate call forwarding, call divert in Reliance Jio

Reliance Jio Infocomm Ltd has commercially launched its 4G services and dual sim users already have started using  Reliance JIO for using high speed data services at cheapest cost in the telecom industry. But there are some areas where JIO is still working on their network coverage. In such cases JIO 4G users can still receive incoming calls on their JIO number by forwarding them on another alternative number and that too free of cost.

Prerequisites - JIO4GVoice App if your mobile doesn't support VOLTE. JIO4GVoice App is available on Google Play Store and Jio4GVoice on Apple Store

Activate call forwarding / call divert from JIO to another mobile number:

The call forwarding / call divert service can be activated to alternate mobile operator mobile number by dialing below short codes depending upon your requirement.

Condition Explanation Dial Code
Call forwarding - Unconditional To divert / forward all incoming calls from JIO to another mobile number *401*<10 digit number>
Call forwarding - no answer To divert / forward incoming calls from JIO to another mobile number if you do not answer the call. *403*<10 digit number>
Call forwarding - busy To divert / forward incoming calls from JIO to another mobile number if your JIO number is busy. *405*<10 digit number>
Call forwarding - not reachable To divert / forward incoming calls from JIO to another mobile number if your JIO number is not reachable / out of coverage / switched off. *409*<10 digit number>

Example:

If you want to divert / forward calls unconditionally to alternate mobile number 9123456789 then dial *401*9123456789 from your JIO number.

Deactivate call forwarding / call divert from JIO to another mobile number:

The call forwarding / call divert service can be deactivated by dialing below short codes depending upon your activation type.

Condition Explanation Dial Code
Call forwarding - Unconditional To cancel / deactivate this type of call divert / call forward. *402
Call forwarding - no answer To cancel / deactivate this type of call divert / call forward. *404
Call forwarding - busy To cancel / deactivate this type of call divert / call forward. *406
Call forwarding - not reachable To cancel / deactivate this type of call divert / call forward. *410
All forwarding To cancel / deactivate all types of call divert / call forward. *413

Example:

If you have diverted / forwarded  calls unconditionally then dial *402 from your JIO number to deactivate unconditional call forward / divert service.

Reference - JIO Help & Support

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About Abhijit Sandhan

Abhijit Sandhan
Loves Linux, Blogging, Traveling, Hiking and sharing Knowledge!

12 comments

  1. Thanks..sir

  2. Accurate information. Thank you

  3. i have incoming call problem

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