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Videocon D2H Channel Selection Process 2019

Targeted Country - India

The Telecom Regulatory Authority of India (TRAI) has passed new regulations for Direct-to-Home (DTH), cable connections and IP TV providers for DTH service.

Videocon d2h is one of the DTH providers in India having substantial customer base. In this article we will share the steps to create your own Videocon D2H package according to new DTH rules & guidelines passed by TRAI.

The Videocon d2h portal for package selection is almost stable now. d2h customers can also send an email to [email protected] by proving the list of the channels / combos / bouquets that they want to subscribe.

Disclaimer - The article was last updated on 27 June 2019 to provide accurate information to the readers. Please drop in comments if you have something to say or find our article useful. Please note that Videocon d2h is making many changes in the channels and packages day to day. We should not be held responsible for the accuracy of the information provided here. However, we will try our best to provide the latest information.

Important Tips before selecting Videocon d2h channels and package:

  • Always  refer the various lists provided in step 2 below handy. The a-la-carte list will help to know which channels are not available on Videocon d2h platform.
  • Always select your language in the portal to get the preferred channels in the pack.
  • The Bouquets offered by broadcasters will contain many channels which are not available on Videocon d2h platform. You will still have to pay for such channels as it is a part of bouquet offered by broadcaster. In future, if any such channel is available on the platform then you will be able to view that channel without paying extra amount.
  • Try selecting the add-ons packs as these packs are created based on the genre and available on Videocon d2h platform.
  • Don't forget to take the screenshots of the selections and final price.

Steps to create Videocon d2h package as per TRAI's new DTH rule 2019

Step 1:

  • Disable popup blocker and ad blocker in the browser.
  • Login into the Videocon d2h Subscriber Corner account using link https://www.d2h.com/login .

Step 2:

Before starting with creation of your own pack, check out the various packs and bouquets offered by various broadcasters, Combo's by Videocon d2h, a-la-carte and FTA channels list and pricing provided at Consumer Corner using link https://www.d2h.com/consumercorner.

Tip - This will help at the time of package creation where a subscriber can cut down the cost by selecting combination of Bouquets + d2h Combos + a-la-carte.

Step 3:

From my account portal, click on "Create your Own Package" option to create your own Videocon d2h package by selecting channels, packs, combos, etc.

Link - https://www.d2h.com/nto/maptool

Step 4:

You will be redirected to a new page where you will get various options. First choose your zone from "Select your zone" option.

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  • Depending on the selection you will be shown all the available options.

Step 5:

  • By default all the packs are listed with their respective pricing excluding GST.
  • Click on the Bouquets option to select bouquets provided by various broadcasters.
  • Click on the Add-ons to select various add-ons curated by Videocon d2h.
  • Click on D2H Combo option to select various combos offered by Videocon d2h.
  • To see the list of channels offered by particular bouquet / combo / add-on, click on the i option available above the channel price of that particular bouquet. The popup will display channels present in that particular bouquet. Alternatively, list of channels is also available at d2h consumer corner page.
  • On your right hand side, the cart details are updated depending on the selection.

Note : If you have already made a pack of your choice and wish to update pack then better to clear existing selected channels using Clear Section option present near PROCEED option.

Step 6:

  • Based on your choice, start selecting the channels. Get your socks pull up and try to utilize maximum benefit of the d2h combos, Bouquets and a-la-carte option.
  • You can also change the Basic Service Tier (BST) pack according to your region. Videocon d2h has disabled FTA channel selection from BST pack. Hence, all the channels under BST pack are mandatory now.

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  • If you select any D2H combo pack then BST pack selection will be disabled This is because D2H Combo includes channels from BST & FTA too. For all other options, BST of Rs.130 + GST will be charged separately. The process may change anytime.
  • The good news is that you don't have to pay additional Network Capacity Fee (NCF) for first 75 paid channels. The base rate Rs.130 + GST  will include first 75 paid channels NCF charges too. Additional NCF charges will be applicable post first 75 paid channels as follows:

1-15 channels : NCF will be charged on per channel basis, at Re 1 per channel per month excluding GST.

16-25 channels : NCF will be charged in a lump sum amount, at Rs 20 per month excluding GST.

Step 7:

  • It's time to confirm the package by clicking on PROCEED option which will show package monthly rate including breakup like total channel count, price, NCF rate and GST applicable rate. Check out the below image for more details.
  • Once you are ready, click on the Submit option to confirm your package and you will receive success message as in below image. The new pack will get activated within 24 hours.

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  • Clicking on OK will redirect to thank you page as in below image.

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Step 8:

Important links for Videocon d2h customers:

How to raise a complaint with TRAI against DTH providers?

A customer should email to TRAI and Ministry of Information & Broadcasting with all the details and screen-shot.

TRAI Email ID : ap(at)trai(dot)gov(dot)in

Ministry of Information & Broadcasting Email ID : jspna-moib[at]gov[dot]in

Using Videocon d2h 6666 RF HD set top box? Update your set top box software now. Click here to know more.

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Abhijit Sandhan

Loves Open Source, Blogging, Traveling, Hiking and sharing Knowledge!

50 Comments

  1. i have multi connection and i am not able to change package in Secondary setup box to can you suggest me.

    1. You can login into your account and check the account status. If its active then you can recharge. Post recharge, refresh your account. If its inactive then you have to call customer care to activate the account.

    1. TataSky is offering all 100 FTA in BST channel free which means first 100 paid channels will not attract NCF.
      D2H has created different FTA BST packs according to the region and do not charge NCF for first 75 paid channels.
      Airtel also offers different FTA BST pack according to region but does not provide any relief in NCF as per the sources.

  2. thanks for your article and I had made my selection based on your site.
    Problem: Videocon dth Basic Service Tier has pre-selected 186 free channels which can't be changed or removed by users.
    This list has a lot of regional language channels like imalyalam, marathi,telugu,tamil,punjabi,bhojpuri,nepali,odia among others. Plus various shopping channels like gemporia, homeshoip18,naaptol which has telugu,kanadda,tamil versions . Of the forced list of 186 channels, the DD mandatory channels and my choice ones adds to 46...rest 140 are useless junk. I think this basically defeats the very purpose of the TRAI initiative.

    I had made my selection on videocon dth website on feb 1 and had received message on webpage that I will be contacted shortly.Jump to feb 3, with my dth suspended, their customer care executive wants me to enter my choice again , which I tried but couldn't offload the useless channels. I contacted Videocon DTH customer care and their executive told me that its according to rule and they can't do anything. also informing me in a condescending way that I was getting 186 channels for free instead of 100. hahahaha Time to change the dth platform, I guess.

  3. This is same for Videocon also, forcing customer to choose all 100 channels from Basic Tier though we don't want all of them. Their Customer care don't have an answer and its total waste of time talking to them and try selecting the channels on the website. TRAI should have given a common platform to choose the providers and channels.

  4. Hi Abhijit,

    As per your article, step 5 we can select BST channels as well, but when I tried all the 100 channels listed there in the pop-up are disabled and now addition of any further FTA channel is increasing the total number of channel counts. I have tried with multiple computers and browsers, but result is same.

    Can you please confirm if this option is actually available or not as per TRAI?

    1. Thank you for comment.

      I have just now checked and confirm that Videocon d2h has removed the option to select BST channels. All 100 channels included in BST is mandatory now.
      However, I am not sure if this is an error or they have found any loophole in the new rules. I was not able to get much information on this since customer care helpline is not working nor tweets are being replied.

  5. No issue in choosing the channel. Now that I have selected the channel last night past 24 hours still not able to see the selected channel. Any idea why?

    1. I had contacted d2h on customer care and Twitter but there was no confirmation provided on the same. As per my view, it may take up to 7 days for transition. I have dropped an email TO TRAI and waiting for reply.

    1. After login you will get a black screen which means login was successful. Now open mapping portal link directly mentioned in the article to create your own package.
      As per some websites, there will a period of 7 days given by operators to select the plan. If you are able to see all the channels as per your existing plan then nothing to worry.

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