Reliance Jio Infocomm Ltd has commercially launched 5G and VoLTE 4G services and most of the dual sim users are using Reliance Jio for high speed data services at the affordable cost in the Indian telecom industry. Still there are black spots where Reliance Jio is still working on expanding the network coverage or the network gets congested due to the heavy number of users being active at a particular time. In such cases, Reliance Jio 5G and 4G users can still receive incoming calls by forwarding or diverting their Jio number to Airtel, Vi, Idea, and Vodafone provider.
In this article, we will discuss how to activate or deactivate call forwarding and call divert service from Jio to Airtel, Vi, Idea, BSNL, and Vodafone.
Call divert or forward from Jio to BSNL mobile and landline
Please note that as of now calls from Reliance Jio mobile to BSNL mobile number or BSNL landline cannot be diverted or forwarded.
Activate call forwarding or call divert on Jio
The call forwarding or call divert service can be activated from Jio to Airtel, Vi, Idea, and Vodafone by dialing short codes, as discussed in the upcoming article, depending upon your requirement.
Please note that you will be charged for every call divert or call forward as per your outgoing tariff plan only when you accept the call on an alternate mobile number.
Activate call forwarding on Jio unconditionally
To divert or forward all incoming calls from Jio to Airtel, Vi, Idea, and Vodafone, dial code *401*<10 digit number> from your Jio number and follow the IVR instructions.
Example:
If you want to divert or forward calls unconditionally i.e. always to alternate mobile number 9123456789 then dial *401*9123456789 from your Reliance Jio number.
Activate call forwarding on Jio when call is not answered
To forward or divert call from Jio to Airtel, Vi, Idea, and Vodafone when you do not answer or miss the call on your Jio number then, dial code *403*<10 digit number> from your Jio mobile and follow the IVR instructions.
Example:
If you want to divert or forward calls to alternate mobile number 8123456789 when you do not answer the call then dial *403*8123456789 from your Reliance Jio number.
Activate call forwarding on Jio when number is busy
To divert or forward incoming calls from Jio to Airtel, Vi, Idea, and Vodafone if your Jio number is busy, dial code *405*<10 digit number> from your Jio number and follow the IVR instructions.
Example:
If you want to divert or forward calls when your Jio number is busy to alternate mobile number 7123456789 then dial *405*7123456789 from your Reliance Jio number.
Activate call forwarding on Jio when number is not reachable
To divert or forward incoming calls from Jio to Airtel, Vi, Idea, and Vodafone if your Jio number is not reachable or out of coverage or switched off, dial code *409*<10 digit number> from your Jio number and follow the IVR instructions.
Example:
If you want to divert or forward calls when your Jio number is not reachable or doesn't have network coverage to alternate mobile number 6123456789 then dial *409*6123456789 from your Reliance Jio number.
Deactivate call forwarding or call divert on Jio number
The call forwarding or call divert service from Jio to Airtel, Vi, Idea, and Vodafone can be deactivated by dialing short codes as discussed in the upcoming article, depending upon your activation type.
Deactivate unconditional call forwarding on Jio
To cancel or deactivate unconditional call divert or call forward from Jio to Airtel, Vi, Idea, and Vodafone, dial code *402 from your Jio number and follow the IVR instructions.
Deactivate call forwarding on Jio number when not answered
To cancel or deactivate call divert or call forward from Jio to Airtel, Vi, Idea, and Vodafone when you do not answer or miss the call, dial code *404 from your Jio number and follow the IVR instructions.
Deactivate call forwarding when Jio number is busy
To cancel or deactivate call divert or call forward from Jio to Airtel, Vi, Idea, and Vodafone when your Jio number is busy, dial code *406 from your Jio number and follow the IVR instructions.
Deactivate call forwarding when Jio number is not reachable
To cancel or deactivate call divert or call forward from Jio to Airtel, Vi, Idea, and Vodafone when your Jio number is not reachable, dial code *410 from your Jio number and follow the IVR instructions.
Deactivate all types of call forwarding on Jio number
To cancel or deactivate all types of call divert or call forward from Jio to Airtel, Vi, Idea, and Vodafone, dial code *413 from your Jio number and follow the IVR instructions.
Alternatively, you can activate or deactivate call forwarding or call divert service from phone settings. Go to Call > Click on three dots at upper side to access Settings > Call Settings > Select SIM (Jio sim) > Call forwarding. There may be some minor changes in the options for different mobile phones.
If nothing works then please call Reliance Jio customer care.
Have any question, query, suggestion? Please comment or contact us through contact page.
Also, check post to activate & deactivate Jio tunes service
How to Activate , Deactivate Jio Tunes Caller Tune for free
Thank you sir for this helpful Information
Thanks bro..very good one I was able to do call forwarding in my jio sim
Call track deactivate
If i am getting only incoming calls on jio then will call divert work?
Hi what is meaning of ut exception code 804
When I deactivate all forwarding setting it comes IMS ut exp 804
Please solve this
How can I activate unconditional forwarding system on my jio sim,since *401*(10 digit number ) is not working ??
Hi Arpit,
You will have to dial *401*MOBILE_NUMBER_TO_DIVERT_CALLS from from your Jio mobile.
Example: If your want to divert calls on mobile number 9123491234 then dial*401*9123491234 from your Jio number.
How to call divert deactivated
dear sir
My number is Indian But I am currently in America
My WhatsApp was running from India Even the mobile format
So WhatsApp has been deleted
How to start a whatsapp ri open again
Sorry for late reply.
You will have to provided OTP on the mobile number with which you want to use WhatsApp to complete the setup and start using WhatsApp.
In this case, ask someone from India to recharge your mobile number with ISD pack which will activate your incoming SMS facility or incoming call facility.
How to get missed call alerts when unconditional call forwarding is done please tell me bro
You will not get missed call alert on your primary number as it will get diverted to the forwarded mobile number. You will get missed call alert on the forwarded mobile number.
Want to know the list of number that is set on my number for forwarding the call.
i divert call from my jio to Vodafone number, But if it is can't be deactivated what can i do . Pls help me.
If you have performed all the steps and still facing problem then it's better to call JIO customer care
I am unable to de activated *413 number.. Call. Forwarding not cancelling.
Whats should i do now.??
Better call to JIO customer care and request them to deactivate the call forwarding service.
I did that but I am not getting any response when my phone is out of coverage area.
You will have to call Jio customer care to check if your call divert facility is active or not. Based on the discussion with customer care you can take further steps. Please note that call from Jio number can not be diverted to BSNL number.
I will try as per your suggestion, But jio number not forwarded to another number.
Please help
To which operator you are trying to divert yourJio mobile number and what steps you are following? Hope you know that call divert to BSNL mobile number doesn't work as of now.
similarly... is call forwarding from jio to idea working...?
yes, it is working
Thankss!!
It was really helpful
Unable to divert jio to bsnl 🙁
yes, BSNL doesn't support this service only for Jio. There is no point in complaining to BSNL as the problem persists since starting of the Jio services.
Thanks. Sir
It helped me to deactivate call forwarding
Thank you!
how to deactivate this bro!ans nme fast bro
Dial *413 from your Jio number to deactivate all types of call forwarding
Thank you
ohh. waooo its working thanks for the sharing
Can i divert call from my jio to Vodafone number?
yes, you can divert your Jio number to any network provider in India
can you please tell me how to cancel jio divert?
Dial *413 from your Jio mobile number to cancel all types of call divert
Sir, I have been getting trouble to deactivate call divert from my jio Sim number 6000122312 to 9678343007.this really enjoyed me. Please help me and tell me how to deactivate call divert from that number. I tried to deactivate it by your methods but it didn't work for me.
Dial *413 from your Jio mobile number to cancel all types of call divert
thanks for giving this information
I have forwarded by dialling *21*904#. I know how to deactivate it. I tried by dialling #21#. But it doesn't work. Please help me.
It seems that you are using another mobile operator than Jio since Jio does not use such short codes. Please contact customer care from your mobile number in problem.
Thank you for details, it is working on oneplus5 mobile
Helpful for me
My jio sim is not working properly....!!
Its ringing short and get forwarding for sometime
Very helpful information.... thanks sir
Thank you for the information. The codes work as explained.
correct information!! (especially for those who have the JIO number with LTE system i.e. calls can be attenden only when you have the internet connectivity option) they can this option to divert their call to their 2nd slot SIM.
i have incoming call problem
Accurate information. Thank you
Thanks..sir
nyce bro
I was started forwarding my jio number to alternative number by using USSD *21*#
it has worked.
But now I can't stop or cancel it.
(From my earlier experience, I know how to start call forwarding and how to cancel it. That start USSD is *21*# and Cancellation USSD is #21#)
Hi,
The USSD *21*# is not valid. Please check post to know the Deactivate steps else call 198 or 199 from your jio number.
*21*not working
There is no dialing code starting from *21*. Please check the post and try the correct dial code as per the instructions.
Great ! This works for me! Thank you Abhijit.
Can anyone help me with a USSD code to divert all my SMS from Jio number to a different operator? Is there any such provision?
there is no such code
only calls can be diverted by dailing *401*(new number)
thanks, its working....
thank you, the codes worked.
wow..!!! Great article ...after reading this article nw i understand how to activate and deactivate call forwarding and diverting of reliance jio., this will help me a lot.Thank you so much for this valuable post...